Skip to content


Main Navigation

Customer Service | Sh! Women's Store

Please check your spam folders, as our mail sometimes gets diverted there!

We take a very personalised approach to the service we deliver to each individual customer.

And we're happy to say our customers appreciate the difference - the reviews we receive from independent review sites tell the story;  'Excellent' rating with TrustPilot 

There are all sorts of little things we do to make shopping at Sh! special; from individually wrapping each item, so your parcel feels like a present, to making you a cuppa when you browse in our London store...

Our Sh! Service Promises

  • We'll give you personalised advice and service, always dealing with you as a person, not a number.
  • If there's a problem, we'll resolve it quickly
  • If you'd like a refund - no problem - we'll sort out refunds quickly too.
  • Everything is discreet, from the packages we send to what appears on your credit card.
  • Nothing is too much trouble and we'll always try out best to fulfill requests